Returns & Exchanges
We want you to feel comfortable in your own skin, which is why we offer a 30-day return and exchange window on most items to ensure you find your perfect fit. Please note that for hygienic reasons, certain intimate items must be in their original, unopened packaging to be eligible for a refund.
Return Process
- 1.Start Your Return
Visit our online Returns Portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
- 2.Choose Your Method
Select whether you would like to exchange your item for a different size, receive store credit, or get a refund to your original payment method.
- 3.Print and Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging or a durable mailer.
- 4.Drop Off
Take your package to the nearest authorized shipping carrier location; once we receive and inspect your return, your refund will be processed within 5-10 business days.